Privacy Policy

Privacy Policy for Jax Goldsmith

Effective Date: October 2024

Jax Goldsmith is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how we use, share, and protect it, and your rights regarding your personal data. By visiting our website, [www.jaxgoldsmith.co.za], and purchasing from our store, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

a. Personal Information

• Name

• Email address

• Shipping address

• Billing address

• Payment details (processed securely via third-party payment processors)

• Phone number

• Purchase history

• Any other information you provide directly through forms or correspondence

b. Non-Personal Information

• IP address

• Browser type

• Device type

• Browsing activity on our website (such as pages visited)

• Cookies and similar tracking technologies (see section on Cookies below)

2. How We Use Your Information

We may use the personal information we collect to:

• Process and fulfill orders

• Communicate with you about your purchases, account, and customer support inquiries

• Provide updates on new products, promotions, and special offers (if you have opted in)

• Personalize your shopping experience on our website

• Improve our website and customer service

• Ensure legal and regulatory compliance

3. How We Share Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party providers (such as payment processors, shipping companies, and marketing services) to facilitate services on our behalf.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by government authorities.

• Business Transfers: In the event of a business sale, merger, or acquisition, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect non-personal information. Cookies are small text files stored on your device when you visit our website. They allow us to recognize your browser, remember your preferences, and analyze how our website is used.

You can choose to disable cookies through your browser settings; however, doing so may affect your ability to use certain features of our website.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.

• Opt-Out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in any email or by contacting us directly.

To exercise any of these rights, please contact us at [insert contact email].

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website employs security measures, such as SSL encryption, to safeguard your data during transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such information, we will delete it from our records.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Any changes will be effective upon posting to this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Jax Goldsmith
Email: jax@jaxgoldsmith.co.za
Phone: 0780903649

Address: Fairview Road, Kloof, Durban, 3610