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Silver Jewelry

HELP CENTER

Happy to Help

What Materials Do You Work In? 

Jax works in 18 carat yellow gold, 18 carat white gold, 9 carat yellow and white gold as well as silver. Occassionally I work in rose gold as well.

HOW DO I FIND OUT MY RING SIZE?

To find out your ring size, you have a few options:

  1. Use a Ring Sizing Guide: You can find printable ring sizing guides online. Simply print out the guide and follow the instructions to measure your finger circumference. Match the measurement to the corresponding ring size on the guide.

  2. Visit a Jeweler: Local jewelers often have ring sizers that they can use to measure your finger accurately. They will be able to provide you with your ring size based on the measurement taken.

  3. Use a Ring Sizing Tool: You can purchase a ring sizing tool or a set of plastic ring sizers. These tools usually come with a range of ring sizes that you can try on your finger to determine the most comfortable fit.

  4. Measure an Existing Ring: If you already have a ring that fits well on the same finger you plan to wear the new ring, you can measure the inside diameter or circumference of the ring. Compare these measurements to a ring size chart to determine your ring size.

Remember that ring sizes can vary slightly between different countries and jewelry brands, so it's a good idea to check if the sizing method you are using corresponds to the specific system used by the jeweler you plan to purchase from.

WHAT’S THE BEST WAY TO TAKE CARE OF MY JEWELRY?

Taking proper care of your jewelry will help maintain its beauty and longevity. Here are some tips to help you keep your jewelry in excellent condition:

  1. Clean Regularly: Clean your jewelry regularly to remove dirt, oils, and residue. Use a mild soap or jewelry cleaner specifically formulated for the type of metal and gemstones in your jewelry. Gently scrub with a soft brush, rinse with water, and pat dry with a soft cloth.

  2. Avoid Harsh Chemicals: Keep your jewelry away from harsh chemicals such as bleach, chlorine, and household cleaning agents. These chemicals can damage the metal and gemstones, causing discoloration or even permanent damage.

  3. Remove During Activities: Take off your jewelry before engaging in activities that may expose it to potential damage. Remove jewelry when swimming, showering, exercising, or doing household chores to prevent accidental damage or exposure to chemicals.

  4. Store Properly: Store your jewelry in a clean, dry, and separate compartment to avoid scratches and tangles. Consider using individual pouches, jewelry boxes with soft lining, or a jewelry organizer to keep pieces separated and protected.

  5. Avoid Extreme Temperatures: Protect your jewelry from extreme temperatures. Avoid exposing it to prolonged sunlight, excessive heat, or extreme cold, as these can affect the integrity of certain gemstones and metals.

  6. Remove During Sleep: While it may be tempting to wear your jewelry while sleeping, it's best to remove it. This prevents the risk of entanglement, accidental damage, or bending of delicate pieces.

  7. Professional Inspection: Periodically have your jewelry inspected by a professional jeweler. They can check for loose stones, worn prongs, or any signs of damage that may need repair. Regular maintenance can help prevent potential issues and ensure your jewelry remains in excellent condition.

By following these care guidelines, you can help preserve the beauty and quality of your jewelry for years to come.

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