Terms & Conditions

Welcome to Jax Goldsmith! By using our website and services, you agree to comply with the following terms and conditions. Please review these carefully before making any purchase.

General

• Jax Goldsmith is an online supplier of gold and silver jewelry. By placing an order, you agree to these terms and conditions.

• We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site following any changes signifies your acceptance of the new terms.

Product Information

• We strive to provide accurate descriptions and images of our products. However, due to the handcrafted nature of some items, slight variations may occur.

• Prices are subject to change without notice, but we will always honor the price at the time of your purchase.

Orders and Payments

• Orders are subject to availability. If an item is out of stock or unavailable, we will inform you promptly.

• All payments must be made in full at the time of checkout. Payment methods and security information are detailed in our Payment Policy.

Shipping

• Shipping costs and delivery times vary depending on your location and chosen shipping method. Full details can be found on our Shipping Policy page.

• Jax Goldsmith is not responsible for delays caused by postal services or customs.

Returns and Refunds

• Please refer to our Refunds and Returns Policy for detailed information on how to return an item or request a refund.

Customized Orders

• Custom-made or personalized items are final sale and cannot be returned or refunded unless there is a defect or error in the item.

Intellectual Property

• All content on the Jax Goldsmith website, including images, designs, and text, is the intellectual property of Jax Goldsmith. Unauthorized use or reproduction of any content is prohibited.

Liability

• Jax Goldsmith is not liable for any damages or loss related to the use of our products beyond the value of the product purchased.

• We are not responsible for any indirect or consequential damages.

Governing Law

• These terms and conditions are governed by the laws of South Africa. Any disputes arising from these terms will be subject to the jurisdiction of the courts in South Africa.

Contact Us
For any questions or concerns about these terms and conditions, please contact us at jax@jaxgoldsmith.co.za.